Refund policy

Made with care. Backed by real people.

At FabCreates, every piece is made to order and hand screen printed just for you. We put a lot of love, ink, and attention into what we create, and we want you to love it just as much as we do.

But sometimes things don't work out. We get it.

Here's everything you need to know about returns, exchanges, and refunds.

Our 30-Day Return Policy

Changed your mind? Not quite the right fit?

We accept eligible returns and exchanges within 30 days of receiving your order.

To qualify, items must be:

  • Unworn and unwashed

  • In original, like-new condition

  • Free of stains, odors, damage, or signs of use

  • Eligible for return (final-sale items are excluded)

All returns are subject to inspection once received.

How to Start a Return or Exchange

We've made the process simple.

Visit our Returns & Exchanges Portal to get started.

Enter your order information and follow the instructions to submit your request.

Please don't send items back without first initiating a return through the portal.

Return Shipping Costs

Return shipping costs are generally the customer's responsibility unless eligible return coverage was purchased or the return is due to an error on our part.

Original shipping charges are non-refundable.

What Is the $1.96 Return & Package Protection?

A little extra peace of mind for just $1.96.

At checkout, you can add optional Redo Return & Package Protection for $1.96 per order.

This coverage provides eligible free returns and exchanges, along with protection for qualifying packages that are lost, stolen, or damaged during transit.

Coverage is optional and subject to Redo's terms, conditions, and eligibility requirements.

Without coverage, standard return shipping charges may apply.

Exchanges

Need a different size or style? We're happy to help.

Start your exchange through our Returns & Exchanges Portal.

Once your original item is received and approved, please allow approximately 5 business days for us to prepare your exchange before shipping.

Because everything is made to order, replacement items are hand screen printed just like your original purchase.

Availability and eligibility restrictions may apply.

Refunds

Once we receive and inspect your returned item, we'll process your refund if the return meets our policy requirements.

Approved refunds are issued to the original payment method for the eligible merchandise amount, excluding original shipping charges and any applicable return fees.

Please allow additional time for your bank or payment provider to post the refund.

Final Sale Items

Some items are made specifically for you or offered under special promotions and are not eligible for standard returns or exchanges.

These may include:

  • Custom orders and specially requested variations

  • Printed Vans shoes

  • Surprise items and products marked Final Sale

  • Other items clearly identified as Final Sale at purchase

Final-sale restrictions do not affect remedies available for defective or incorrect merchandise or rights provided by applicable law.

Received the Wrong Item or Something Damaged?

That's not the kind of surprise we want you to receive.

If your order arrives incorrect, damaged, or defective, email us at info@fabcreates.com with your order number and clear photos of the issue.

We'll review the situation and help make it right.

Can I Cancel or Change My Order?

Because every piece is made to order, production begins shortly after your order is placed.

If you need to cancel or make a change, contact us as soon as possible at info@fabcreates.com.

We can only accommodate cancellations before production begins. Once an order enters production, cancellation may no longer be possible.

A Note About Handmade Printing

Every FabCreates piece is hand screen printed with water-based inks in our South Florida garage studio.

Small variations in ink texture, placement, or print appearance can occur as part of the handmade process. These subtle differences are part of what makes each piece unique.

However, if you believe your item has a genuine printing defect, please contact us so we can review it.

Need Help?

We're a small crew of real people, and we're always happy to help.

Email: info@fabcreates.com

Please allow up to 24 hours for a response, excluding weekends and holidays.

Original art. Hand printed. Made to order.

Thanks for supporting independent art and a small family business.

— FabCreates 🖤